Privacy Policy
Last updated on March 19th, 2024
Introduction to Privacy Policy
This privacy policy (the "Privacy Policy") applies to your use of the website of Razorpay hosted
atrazorpay.com, the Services (as defined under the Razorpay "Terms of Use") and Razorpay applications on
mobile platforms (Android, Blackberry, Windows Phone, iOS etc.) (collectively ("RAZORPAY" or
"WEBSITE")), but does not apply to any third party websites that may be linked to them, or any relationships
you may have with the businesses listed on Razorpay.
The terms "we", "our" and "us" refer toRazorpayand the terms "you", "your" and "User" refer to you, as a
user ofRazorpay. The term "Personal Information" means information that you provide to us which
personally identifies you to be contacted or identified, such as your name, phone number, email address, and
any other data that is tied to such information. Our practices and procedures in relation to the collection and
use of Personal Information have been set-out below in order to ensure safe usage of the Website for you.
We have implemented reasonable security practices and procedures that are commensurate with the
information assets being protected and with the nature of our business. While we try our best to provide
security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we
cannot ensure or warrant complete security of all information that is being transmitted to us by you. By
visiting this Website, you agree and acknowledge to be bound by this Privacy Policy and you hereby consent
that we will collect, use, process and share your Personal Information in the manner set out herein below. If
you do not agree with these terms, do not use the Website.
It is clarified that the terms and conditions that are provided separately, form an integral part of your use of
this Website and should be read in conjunction with this Privacy Policy.
Information we collect and how we use it
We collect, receive and store your Personal Information. If you provide your third-party account credentials
("Third Party Account Information") to us, you understand that some content and information in those
accounts may be transmitted to your account with us if you authorise such transmissions and that Third Party
Account Information transmitted to us shall be covered by this Privacy Policy. You may opt to not provide us
with certain information, however that will restrict you from registering with us or availing some of our
features and services.
We use commercially reasonable efforts to ensure that the collection of Personal Information is limited to that
which is necessary to fulfill the purposes identified below. If we use or plan to use your information in a
manner different than the purpose for which it is collected, then we will ask you for your consent prior to
such use.
The Personal Information collected will be used only for the purpose of enabling you to use the services
provided by us, to help promote a safe service, calibrate consumer interest in our products and services,
inform you about online offers and updates, troubleshoot problems, customize User experience, detect and
protect us against error, fraud and other criminal activity, collect money, enforce our terms and conditions,
and as otherwise described to you at the time of collection of such information.
Account information of Merchants
If you create an account to take advantage of the full range of services offered on Razorpay, we ask for and
record Personal Information such as your name, email address and mobile number. We may collect and store
your Sensitive Personal Data or Information (such as any financial information including inter alia credit
card, debit card details, bank account and know your customer ("KYC") documents as per RBI regulations

and any other information as may be applicable) that the User may opt to save in the User account created
with Razorpay]. We use your email address to send you updates, news, and newsletters (if you willingly
subscribe to the newsletter during signup, or anytime after signup) and contact you on behalf of other Users
(such other Users who send you friend requests, personal messages, or other social collaboration based
events). [If you do not want to receive communications from us that are not relevant to you or your use of our
services, please click on the unsubscribe link provided at the bottom of such e-mails sent to you by us. We use
your mobile numbers to send you transaction alerts and SMS alerts based on your preferences. If you do not
wish to receive such SMSs from us, please notify us atrazorpay.com/supportto stop receiving SMSs from us.
Razorpay assures that your Personal Information will not be made public or sold to any third party.
The User shall have an option to erase any information provided by the User including Personal Information.
If a User opts for the said option of erasure, Razorpay shall delete all stored information of the User from its
servers.
Customer Information
We also store customer information of customers such as address, mobile number, Third Party Wallet details,
Card Details and email address making payments through Razorpay checkouts. However, only when
customer chooses to share the information on the businesses powered with Razorpay applications we share
the information to respective businesses. However, Razorpay is not liable in any way for any misuse of this
information by the business or people related to the businesses to whom the information is shared by the
customer.
Activity
We record information relating to your use of Razorpay, such as the searches you undertake, the pages you
view, your browser type, IP address, location, requested URL, referring URL, and timestamp information. We
use this type of information to administer Razorpay and provide the highest possible level of security and
service to you. We also use this information in the aggregate to perform statistical analyses of User behavior
and characteristics in order to measure interest in and use of the various areas of Razorpay. However, you
cannot be identified from this aggregate information.
We own all the intellectual property rights associated with the Website and its contents. No right, title or
interest in any downloaded material is transferred to you as a result of any such downloading or copying. The
Website is protected by copyright as a collective work and/ or compilation (meaning the collection,
arrangement, and assembly) of all the content on this Website, pursuant to applicable law.
Our logos, product and service marks and/ or names, trademarks, copyrights and other intellectual property,
whether registered or not ("Our IP") are exclusively owned by us. Without our prior written permission, you
agree to not display and/ or use Our IP in any manner. Nothing contained in this Website or the content,
should be construed as granting, in any way to the User, any license or right or interest whatsoever, in and/ or
to Our IP, without our express written permission.
Cookies
We send cookies to your computer in order to uniquely identify your browser and improve the quality of our
service. The term "cookies" refers to small pieces of information that a website sends to your computer's hard
drive while you are viewing the site. We may use both session cookies (which expire once you close your
browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can
be removed by following your browser help file directions. If you choose to disable cookies, some areas of
Razorpay may not work properly or at all. Razorpay uses third party tools, who may collect anonymous
information about your visits to Razorpay using cookies, and interaction with Razorpay products and
services. Such third parties may also use information about your visits to Razorpay products and services and
other web sites to target advertisements for Razorpay's products and services. No Personal Information is
collected or used in this process. These third parties do not know or have access to the name, phone number,
address, email address, or any Personal Information about Razorpay's Users. Razorpay Users can opt-out of

sharing this information with third parties by deactivating cookies, the process of which varies from browser
to browser. Please refer to the help file of your browser to understand the process of deactivating cookies on
your browser.
Enforcement
We may use the information we collect in connection with your use of Razorpay (including your Personal
Information) in order to investigate, enforce, and apply our terms and conditions and Privacy Policy.
Transfer of information
We do not share your Personal Information with any third party apart from financial institutions such as
banks, RBI or other regulatory agencies (as may be required) and to provide you with services that we offer
through Razorpay, conduct quality assurance testing, facilitate creation of accounts, provide technical and
customer support, or provide specific services, such as synchronization of your contacts with other software
applications, in accordance with your instructions. These third parties are required not to use your Personal
Information other than to provide the services requested by you.
We may share your Personal Information with our parent company, subsidiaries, joint ventures, or other
companies under a common control (collectively, the "Affiliates") that we may have now or in the future, in
which case we will require them to honor this Privacy Policy. If another company acquires our company or
our assets, that company will possess your Personal Information, and will assume the rights and obligations
with respect to that information as described in this Privacy Policy. We may disclose your Personal
Information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take
action regarding suspected illegal activities; (b) enforce or apply our terms and conditions and Privacy Policy;
(c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our
rights, reputation, and property, or that of our Users, Affiliates, or the public. Please note that we are not
required to question or contest the validity of any search warrant, subpoena or other similar governmental
request that we receive.
We may disclose information in the aggregate to third parties relating to User behavior in connection with
actual or prospective business relationship with those third parties, such as advertisers and content
distributors. For example, we may disclose the number of Users that have been exposed to, or clicked on,
advertising banners.
Links
References on this Website to any names, marks, products or services of third parties or hyperlinks to third
party websites or information are provided solely for your convenience and do not in any way constitute or
imply our endorsement, sponsorship or recommendation of the third party, information, product or service.
Except as set forth herein, we do not share your Personal Information with those third parties, and are not
responsible for their privacy practices. We suggest you read the privacy policies on all such third party
websites.
User access of Personal Information
As a registered Razorpay User, you can modify some of your Personal Information and your privacy
preferences by accessing the "Account" section of this Website.
Security
Your account is password protected. We use industry standard measures to protect the Personal Information
that is stored in our database. We follow industry standard best practices on Information Security, as also
mentioned in our website. We limit the access to your Personal Information to those employees and

contractors who need access to perform their job function, such as our customer service personnel. If you
have any questions about the security on Razorpay, please contact us atdisclosures@razorpay.com.
You hereby acknowledge that Razorpay is not responsible for any intercepted information sent via the
internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted
information in any unauthorized manner.
Terms and modifications to this Privacy Policy
Our Privacy Policy is subject to change at any time without notice. To make sure you are aware of any
changes, please review this policy periodically. These changes will be effective immediately on the Users of
Razorpay. Please note that at all times you are responsible for updating your Personal Information, including
to provide us with your most current e-mail address.
If you do not wish to permit changes in our use of your Personal Information, you must notify us promptly
that you wish to deactivate your account with us. Continued use of Razorpay after any change/ amendment to
this Privacy Policy shall indicate your acknowledgement of such changes and agreement to be bound by the
terms and conditions of such changes.
Applicable law
Your use of this Website will be governed by and construed in accordance with the laws of India. The Users
agree that any legal action or proceedings arising out of your use may be brought exclusively in the
competent courts/ tribunals having jurisdiction in Bengaluru in India and irrevocably submit themselves to
the jurisdiction of such courts/ tribunals.
Complaints and Grievance Redressal
If you contact us to provide feedback, register a complaint, or ask a question, we will record any Personal
Information and other content that you provide in your communication so that we can effectively respond to
your communication. Any complaints or concerns in relation to your Personal Information or content of this
Website or any dispute or breach of confidentiality or any proprietary rights of User during use of the Website
or any intellectual property of any User should be immediately informed to the Grievance cum Nodal Officer
at the co-ordinates mentioned below in writing or by way of raising a grievance ticket through the hyperlink mentioned below:

Last updated: September 3, 2025

Unique brand operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Unique brand is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

• Contact details including your name, address, billing address, shipping address, phone number, and email address.
• Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
• Account information including your username, password, security questions, preferences and settings.
• Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
• Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
• Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
• Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

• Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
• Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
• From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
• From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

• Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
• Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
• Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
• Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
• Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

• With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
• With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
• When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
• With our affiliates or otherwise within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

• Right to Access / Know. You may have a right to request access to personal information that we hold about you.
• Right to Delete. You may have a right to request that we delete personal information we maintain about you.
• Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
• Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
• Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
• Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at ssuhail371@gmail.com or contact us at Aali ki chungi gali , N/A, Saharanpur, UP, 247001, IN